The search lets customers narrow down the offer by inner and outer diameter, width or tolerance range, in other words by what they actually work with.
Nipol
A technical wholesaler with search by dimensions substitutes and dynamic delivery times
Nipol is a technical wholesaler specialising in bearings, seals and technical chemicals. It supports production and maintenance in industrial plants.
A wide offer requires detailed classification and precise parameters, because customers search by dimensions, not by trade name.
Availability changes with the quantity ordered, so a single availability message would mislead the customer.
When the original part is missing, the customer has to find an equivalent immediately, otherwise the production line waits.
The company wanted to reward larger orders automatically, without setting up promotions manually.
Five project areas, from search to dynamic discount thresholds. Expand to see the details.
The search lets customers narrow down the offer by inner and outer diameter, width or tolerance range, in other words by what they actually work with.
Equivalents appear next to each product, so a missing item does not stop the order.
The lead time is calculated from the quantity ordered: a small batch is available immediately, a larger one comes with a stated date. Customers know where they stand before placing an order.
We fitted the entire purchasing process on a single page, which reduced the number of steps to completion.
A dynamic bar shows how much is missing to the next discount threshold, which encourages customers to increase their order without talking to a sales rep.
Nipol sells a range where a millimetre decides the purchase. Customers filter by dimensions, see substitutes, know the lead time for their quantity and complete the order on a single checkout page.
Availability information depends on the number of units ordered, so customers do not find out about a delay only after placing the order.
Need more examples? See our projects for technical wholesalers and the automotive industry.
We run automotive and technical stores where customers look for a part that fits a specific machine. See how we design search, integrations and B2B service in this industry.
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