Samanta Lingerie
More than a hundred lingerie sizes with a size finder and a returns module
For Samanta Lingerie we moved the shop to PrestaShop 1.7, built a bra size calculator and an in-house returns module, and connected the platform to Enova ERP.
Samanta is a Polish lingerie brand founded in 1992, run by women for women. It offers lingerie in more than 100 sizes, made from certified materials and sold in Poland and abroad.
Products, orders and customer data had to move to PrestaShop 1.7 without the shop going offline and without data loss.
The brand wanted to highlight the Polish origin and handmade quality of its lingerie, consistently with the rest of its communication.
The previous shop offered no tools to show detail: it lacked video and close-ups, and in lingerie those are what sell.
With more than a hundred sizes, customers need help choosing. Without it, returns go up, and so does the cost of handling orders.
Discounts had to work at the level of individual products rather than the whole basket, so promotions could be run precisely.
Five areas of the project, from product variants to ERP integration. Expand to see the details.
We combined separate SKUs into variants of a single product, so colour and size versions are available in one place and customers compare them without jumping between pages.
We built a calculator that guides customers to the right size. This directly reduces returns caused by choosing the wrong size.
Returns are requested in the shop, and their status is visible in real time. Customers don’t need to send emails, and customer service no longer answers questions about where a return is.
Full synchronisation of products, orders and stock levels with Enova ERP, so the data in the shop and in the company is one and the same.
We built a discount system that works on individual products instead of the whole basket, which keeps settlements tidy and allows precise promotions.
Samanta sells in more than a hundred sizes, so choosing the right one is the main pain point. The size calculator reduced returns caused by mistakes, the returns module tidied up those that still happen, and the Enova integration took manual stock tracking off the team’s plate.
Discounts apply to individual products rather than the whole basket, so settlements and sales reports add up.
Need more examples? See our projects for fashion brands.
We run fashion shops where the photo, the sizing and fast category pages decide the purchase. See what we implement for fashion brands so customers go from category to basket without stopping.
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