Module Product Combination Block
Products that require a separate order flagged right on the product page
Some items can't be shipped together with the rest of the cart: pre-orders, personalised products, goods ordered in specially. The module lets you flag such products, and a customer trying to combine them with others gets a clear message. Orders with such items are automatically flagged in the panel.
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Module benefits
Orderly orders
Pre-orders don't get mixed with products available right away, so a parcel doesn't wait for a single item.
Fewer complaints
Customers know straight away that a product requires a separate order, instead of finding out after the purchase.
Automatic statuses
The system flags orders containing blocked products on its own.
Easier logistics
The warehouse sees straight away which orders need to be shipped separately.
Simple configuration
You switch the block on directly when editing a product, without a separate rules panel.
Different lead times in one cart cause trouble
One item with a longer lead time holds up the whole parcel or forces the order to be split.
Both ways cost money. The customer waits longer than expected or receives two parcels and asks why. Each time, customer service gets involved.
Blocking such combinations in advance solves the problem before it arises. Customers know where they stand before they even add the product to the cart.
Practical applications
A new product flagged as requiring a separate order doesn't hold up shipping of the rest of the cart.
An item with engraving or printing has a longer lead time, so it ships separately.
A product ordered in specially for the customer doesn't get mixed with stock items.
Technical specification
Block configuration
- Product flagA switch in product editing that enables the separate order requirement.
- Message textInformation shown to customers when they try to combine products.
- Order statusAutomatic flagging of orders containing blocked products.
How it works in the cart
- A product flagged as non-combinable cannot be combined with other items.
- The customer sees a message explaining why the order has to be placed separately.
- An order with such a product gets its own flag in the panel.
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