Module In-store Pickup
In-store pickup visible only to customers in your area
Orders from the other end of the country with in-store pickup selected cost customer service time and end in cancellation. The module hides this delivery option from customers outside the specified zone. You define a list of postcodes, and the option appears only where it makes sense.
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Module benefits
No more mistaken orders
No more calls and emails to customers who chose in-store pickup while living hundreds of kilometres away.
Control down to the postcode
You decide which areas see this option. A solution for local stores and companies with a single warehouse.
A clearer cart
A customer outside the zone doesn't see a delivery option that doesn't apply to them, so the choice is simpler.
Conscious confirmation
An optional checkbox requires customers to confirm that they know they have to collect the order in person.
Saving your team's time
Customer service doesn't correct orders, but deals with real issues.
Prevention works better than correction
Customers in the cart often click automatically, and free in-store pickup looks attractive.
They don’t check where the warehouse is. The order goes into processing, and the mistake only comes to light when the parcel is being packed, by which time the handling cost has already been incurred.
The simplest solution is for this option not to appear at all where it isn’t realistic. For customers within the zone, the extra confirmation field acts as a pause and settles the matter.
Practical applications
In-store pickup visible only for postcodes in the city where the warehouse is.
A restaurant or grocery store offers pickup only within its real service area.
Each postcode zone is assigned to the right point, without mixing them up in the cart.
Technical specification
Zone settings
- List of postcodesThe range of postcodes for which the pickup option is visible.
- Confirmation fieldAn optional requirement to confirm that the customer will collect the order in person.
- MessageText informing about the rules and the pickup location.
How filtering works
- The module compares the postcode from the delivery address with the list of defined zones.
- Outside the zone, the in-store pickup option doesn't appear in the cart at all.
- Within the zone, the option is available and, with the setting switched on, requires confirmation.
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