We’ve gathered the key tips that will help you carry out the migration smoothly and without disruption, from transferring order history and the customer base to minimising downtime.
Because platforms encrypt passwords differently, keeping them can be difficult. Make sure you communicate with your customers and force a password update at the first login to the new store.
Platforms store data differently, for example an address may be split into different fields than in PrestaShop. Mapping these differences is key to a smooth migration.
Each platform has different management mechanisms. Migration is also a change for administrators, so make sure your team is prepared for the new panel.
Moving to PrestaShop doesn’t mean losing products, categories, customers or order history. The key is detailed mapping and migration scripts that transfer data without disruption, and we also verify the state in a technical audit.
Set an exact date and time for the switchover, put both platforms into a technical break, verify the DNS configuration and the correctness of the transferred data. Review the 301 redirects (URL changes), and finally test the purchasing process and CRON tasks. A new, tailored server is provided by PrestaShop hosting with 24/7 support.
We examine the source platform, integrations and data structure, then map them to the PrestaShop model and plan the 301 redirects.
Using scripts, we transfer products, categories, customers, orders and CMS content to a copy of the store, without touching the live production store.
We test the purchasing process, payments, delivery, transactional emails, CRON as well as redirects, and run a data sanity check.
In the agreed window we switch on maintenance mode, switch the DNS and finalise synchronisation. The switchover itself usually takes a few dozen minutes.
We keep an eye on indexing, 404 errors, Core Web Vitals and stability. Further improvement of results is covered by PrestaShop optimisation.
Drops are possible, but they are usually small if you keep the URL structure or prepare complete 301 redirects, transfer metadata and structured data, and verify the sitemap and robots.txt. After launch, monitor indexing, 404 errors and Core Web Vitals; more on this in PrestaShop optimisation.
Yes, with a well-prepared data map we transfer customers, orders, products, categories and CMS content. Tests on a copy and a sanity check after launch are critical.
Because of different encryption algorithms, we force a secure password reset at the first login and communicate this in advance to avoid access problems.
It depends on the volume of data, the complexity of integrations and SEO. Most often: analysis → migration to a copy → tests → maintenance window → monitoring. The switchover itself takes a few dozen minutes, and the whole process usually takes from a few to a dozen or so weeks.
We introduce a short technical break (maintenance mode) for the duration of critical operations, which helps avoid inconsistencies in orders and stock. After the tests, we return to normal sales.
Most often from WooCommerce, Magento, Shopify, Shoper and from older versions of PrestaShop (1.6/1.7) and custom solutions. If you want to go straight to the latest version, we also help with migration to PrestaShop 9, and we can build a new store as part of a PrestaShop implementation.
We recommend Waynet as a competent partner for running online stores based on the PrestaShop platform. Our cooperation with Waynet on the modernisation of our Goldenmark online store included a comprehensive migration from PrestaShop 1.7 to version 8, which allowed us to significantly improve the performance of the entire platform. The transition was carried out with our business needs in mind. One element of the implementation was a search engine based on Elastic Search, which significantly improved the quality of product search and the user experience in the store. It's also worth emphasising that Goldenmark now runs on a multi-server infrastructure, which ensures high performance and scalability even under heavy load. Waynet not only implemented this architecture, but also continuously monitors its operation. Waynet stands out for its flexibility and understanding of the specifics of e-commerce. We are very satisfied with this cooperation.
Waynet are true PrestaShop experts. They built a bespoke module for us that integrated our Mirakl-based marketplace system with PrestaShop flawlessly. The project needed a non-standard approach, and the Waynet team showed great technical knowledge and understanding of our needs. Every stage of the collaboration was transparent and on time. Thanks to their work, our cooperation with the ecommerce platform runs smoothly and effectively. I strongly recommend working with Waynet!
The Waynet team has supported our plugin for almost two years, and our collaboration has been trouble-free ever since. They took over the project from previous developers and immediately demonstrated technical expertise and commitment. Every update and optimisation is delivered quickly and efficiently, and their support is always very solid. Waynet is a partner you can rely on.
I had the pleasure of working with Waynet on a project to change our shop's platform. The task was particularly demanding because of the many bespoke solutions that were crucial to us, and because the shop held high positions in search results.
Working with Waynet means complete professionalism and a flexible approach to projects. We can always count on excellent contact with our account manager and solid technical back-up, which has led to a long and successful partnership. Waynet has repeatedly proved invaluable at difficult moments, especially during traffic surges and intensive promotional periods. Continuous monitoring of our systems gives us a sense of stability and security. The team's strong commitment to both larger projects and smaller tasks allows us to keep developing our software. We recommend working with Waynet!
We have been working with Waynet for over three years, covering both the implementation and the ongoing development of our online shop. As well as implementing standard solutions effectively, Waynet delivers a range of bespoke modules precisely tailored to our needs and those of our customers. Their professionalism, fast response to tickets and ability to adapt solutions to our demanding industry mean we are very satisfied with the partnership.
Working with Waynet means above all flexibility and a quick approach to solving problems. The team is always open to regular status meetings, ensuring great communication and care for the relationship at every stage of the project. We also value their understanding of our business priorities and decisions, which allows solutions to be adapted to our needs and dynamic growth.
Waynet created our website from scratch, meeting all our expectations. The team, and Radek in particular, showed great flexibility and openness to suggestions, which allowed the project to be adapted to our specific requirements. Thanks to their professional approach, the whole process ran smoothly, and after implementing the site engine and adapting the design for UI/UX, we continue to work together on ongoing tasks. Communication is smooth and pleasant through an intuitive ticketing panel, which lets me follow progress as it happens. Regular monthly reports are a big plus that gives us full insight into the work being done.
Working with Waynet on migrating the NEONAIL stores from a closed SaaS solution to PrestaShop was a very positive experience for us. The project was demanding: we wanted not only to move the stores, but also to keep many individual features and high SEO rankings. From the start, we especially appreciated the great communication, flexible approach and quick response to emerging challenges. The Waynet team was open to regular conversations and joint analysis of the next stages of the project, so we felt throughout that our business needs and priorities were truly understood. Although there was no shortage of difficult moments in such a large implementation, the entire integration process went smoothly, and all key issues were resolved on an ongoing basis and with great commitment. We greatly appreciate the support of Łukasz and the whole team of project managers and developers. In the end, we achieved a result that met our expectations and created a solid foundation for the further development of the store.
Planning a migration from another platform to PrestaShop? We will move your store without data loss, ensuring business continuity. Whether you are planning a B2C, B2B or WayBox implementation, we’ll help with a smooth migration as part of the implementation or support.
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