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Case study · FMCG

A store for the UK market after a rebrand with click and collect restricted by postcode

For the Do It At Home brand we built a store for the United Kingdom market: with a three-level menu guiding customers through a wide catalogue, in-store pickup verified by postcode and full ERP integration.

UK market Click and collect Rebranding ERP integration
Do It At Home
About the client

Do It At Home has been operating in the United Kingdom since 2015. It supplies products and tools for cooking enthusiasts and home brewing and distilling.

→FMCG, home products and accessories →Selling on the UK market since 2015 →Online store and in-store pickup point
Industry:
FMCG
Scope of work:
development consultancy UX/UI SEO integrations support
PrestaShop:
8

Client challenges

Navigation and information architecture

01

A wide offer and many categories made it hard for customers to find products, and unclear navigation discouraged further browsing.

Responsive design

02

A large share of traffic comes from phones, so the store had to work comfortably at every resolution.

Purchasing process and in-store pickup

03

Orders for in-store pickup were placed by customers from outside the store's area, which ended in uncollected parcels.

Product presentation

04

The product page was to clearly show delivery and payment terms and hold extended descriptions with photos and video.

SEO and Google visibility

05

The brand was planning intensive SEO work: optimising product pages and categories and launching a blog.

Brand consistency

06

The rebrand required carrying the new identity over to the store and email communication.

ERP system integration

07

Stock, prices and orders were to update in real time, without manual data transfer.

How we helped the client

Six project areas, from navigation to ERP integration. Expand to see the details.

We built a drop-down menu presenting the full offer on three levels, with a visual division into sections, so customers can find their way around the catalogue from the first click.

The new design is consistent with the refreshed brand identity and adapted to mobile devices.

Product descriptions can be enriched with photos and video, and product carousels show related items and new arrivals.

SEO modules made it possible to extend categories with descriptions and redirects based on long-tail phrases, and the blog provided space for content that attracts traffic.

The store layout and transactional emails speak one visual language, which rounds off the impression after placing an order.

Full ERP integration synchronised stock, prices and orders, so the offer in the store reflects what is really in the warehouse.

Results of the partnership

Do It At Home sells on the UK market in a store that is easy to navigate despite a wide catalogue. In-store pickup is limited to customers from the area, so uncollected orders no longer burden customer service, and the ERP integration removed the need to watch stock manually.

In-store pickup only where it makes sense

Postcode verification at click and collect filters out orders that nobody will come to pick up.

3
levels of nesting in the catalogue menu
8
standout features implemented in the shop

Notable project features

01

Product carousels

Checkout Do It At Home
02

Click and collect with postcode verification

Menu Do It At Home
03

Extended menu

Mini-koszyk Do It At Home
04

Free delivery counter

Popularne kategorie Do It At Home
05

Categories below the product listing

06

Loyalty programme on the product page

07

Blog

08

Products linked to blog posts

01

Product carousels

See module
Checkout Do It At Home
02

Click and collect with postcode verification

See module
Menu Do It At Home
03

Extended menu

See module
Mini-koszyk Do It At Home
04

Free delivery counter

See module
Popularne kategorie Do It At Home
05

Categories below the product listing

See module
06

Loyalty programme on the product page

See modules
07
08

Products linked to blog posts

See module

See other projects from this industry

Need more examples? See our projects for food and home brands.

See more projects

Learn more

We run FMCG shops where finding products quickly, repeat baskets and on-time delivery matter. See what we implement in this industry.

See industry FMCG industry

Curious how we can improve your ecommerce business?

Want to know what our PrestaShop solutions can do for your shop? Fill in the form and we’ll get in touch to learn about your business needs. We’ll prepare an initial analysis and a proposed plan of action.

Fill in the enquiry form

We reply within 24 working hours.

    Home/ Case study/ Do It At Home

    Do It At Home

    Case study · FMCG

    A store for the UK market after a rebrand with click and collect restricted by postcode

    For the Do It At Home brand we built a store for the United Kingdom market: with a three-level menu guiding customers through a wide catalogue, in-store pickup verified by postcode and full ERP integration.

    UK market Click and collect Rebranding ERP integration
    do it at home case study
    About the client

    Do It At Home has been operating in the United Kingdom since 2015. It supplies products and tools for cooking enthusiasts and home brewing and distilling.

    →FMCG, home products and accessories →Selling on the UK market since 2015 →Online store and in-store pickup point
    Industry:
    FMCG
    Scope of work:
    development consultancy UX/UI SEO integrations support
    PrestaShop:
    8

    Client challenges

    Navigation and information architecture

    01

    A wide offer and many categories made it hard for customers to find products, and unclear navigation discouraged further browsing.

    Responsive design

    02

    A large share of traffic comes from phones, so the store had to work comfortably at every resolution.

    Purchasing process and in-store pickup

    03

    Orders for in-store pickup were placed by customers from outside the store's area, which ended in uncollected parcels.

    Product presentation

    04

    The product page was to clearly show delivery and payment terms and hold extended descriptions with photos and video.

    SEO and Google visibility

    05

    The brand was planning intensive SEO work: optimising product pages and categories and launching a blog.

    Brand consistency

    06

    The rebrand required carrying the new identity over to the store and email communication.

    ERP system integration

    07

    Stock, prices and orders were to update in real time, without manual data transfer.

    How we helped the client

    Six project areas, from navigation to ERP integration. Expand to see the details.

    We built a drop-down menu presenting the full offer on three levels, with a visual division into sections, so customers can find their way around the catalogue from the first click.

    The new design is consistent with the refreshed brand identity and adapted to mobile devices.

    Product descriptions can be enriched with photos and video, and product carousels show related items and new arrivals.

    SEO modules made it possible to extend categories with descriptions and redirects based on long-tail phrases, and the blog provided space for content that attracts traffic.

    The store layout and transactional emails speak one visual language, which rounds off the impression after placing an order.

    Full ERP integration synchronised stock, prices and orders, so the offer in the store reflects what is really in the warehouse.

    Results of the partnership

    Do It At Home sells on the UK market in a store that is easy to navigate despite a wide catalogue. In-store pickup is limited to customers from the area, so uncollected orders no longer burden customer service, and the ERP integration removed the need to watch stock manually.

    In-store pickup only where it makes sense

    Postcode verification at click and collect filters out orders that nobody will come to pick up.

    2015
    year since which the brand has operated in the United Kingdom
    3
    levels of nesting in the catalogue menu
    8
    standout features implemented in the shop

    Notable project features

    01

    Product carousels

    Checkout Do It At Home
    02

    Click and collect with postcode verification

    Menu Do It At Home
    03

    Extended menu

    Mini-koszyk Do It At Home
    04

    Free delivery counter

    Popularne kategorie Do It At Home
    05

    Categories below the product listing

    06

    Loyalty programme on the product page

    07

    Blog

    08

    Products linked to blog posts

    01

    Product carousels

    See module
    Checkout Do It At Home
    02

    Click and collect with postcode verification

    See module
    Menu Do It At Home
    03

    Extended menu

    See module
    Mini-koszyk Do It At Home
    04

    Free delivery counter

    See module
    Popularne kategorie Do It At Home
    05

    Categories below the product listing

    See module
    06

    Loyalty programme on the product page

    See modules
    07
    08

    Products linked to blog posts

    See module

    See other projects from this industry

    Need more examples? See our projects for food and home brands.

    See more projects

    Learn more

    We run FMCG shops where finding products quickly, repeat baskets and on-time delivery matter. See what we implement in this industry.

    See industry FMCG industry

    Curious how we can improve your ecommerce business?

    Want to know what our PrestaShop solutions can do for your shop? Fill in the form and we’ll get in touch to learn about your business needs. We’ll prepare an initial analysis and a proposed plan of action.

    Fill in the enquiry form

    We reply within 24 working hours.